How to cancel or reschedule your animal law consultation
Consultation rescheduling and cancellation policy
When you book an animal law consultation, Juliet Piccone blocks out one hour for your appointment plus 30 minutes before and after for preparation and follow up. When you book this time, it is no longer available for other potential clients or current clients to book. This amounts to you receiving up to a $400.00 value at a cost of $250.00.
As her calendar fills up, Ms. Piccone forgoes other potential legal work which cannot be recovered in the event of a last-minute cancellation or scheduling conflict. We will strive to work with you on scheduling, but require advance notice if you need to cancel or reschedule. We have developed this policy to balance your need of flexibility and our need of predictability and stability in running our law firm.
To cancel your consultation for a full refund, you must email Ms. Piccone at juliet@thepetlawfirm.com at least 6 hours before the appointment. A PHONE MESSAGE ALONE WILL NOT COUNT AS A PROPER CANCELLATION. Assuming pre-paid funds have been posted from LawPay to the firm's trust account, we will process the refund within 7 business days of the event triggering the refund via LawPay. If we have already spent time preparing, that time will not be refunded and will be billed at $200.00 per hour, with the remainder refunded.
Date and Time conflicts: You may email us at juliet@thepetlawfirm.com to reschedule your appointment or use your online account to reschedule if you have established one. Please reschedule at least six hours before the appointment’s scheduled start time. We may also reschedule if necessary due to unexpected circumstances. If the new date/time we select is not convenient, please let us know and we will either reschedule or cancel for a full refund.
Please note it is in Ms. Piccone’s discretion to decline any consultation request or representation. Ms. Piccone considers the pet’s best interests when deciding whether to agree to take on representation. Also, as Colorado’s leading pet law expert, Ms. Piccone has represented hundreds of individuals, so occasionally we may discover a conflict of interest after you have scheduled which would mean we would have to cancel your consultation. If this happens, we will refund the entire prepaid fee within seven business days. (Updated August 3, 2021).
